Privacy Policy

Your files

HEIC files you drop into any tool on this site never leave your device. All conversion and viewing happens in JavaScript and WebAssembly running locally in your browser. There is no upload, no server-side processing, no temporary storage on our side, and no possibility of us seeing your photos because they never reach us.

You can verify this independently: open your browser's developer tools, switch to the Network tab, and run a conversion. You will see network requests for the page assets and the converter library code, but no request containing your file payload. You can also disconnect from the internet after the page has loaded — the converters keep working.

What we collect

• Basic analytics: Cloudflare Web Analytics, which is cookie-free and does not track individual users.
• Ad-related cookies: Pages display ads served by Google AdSense. AdSense uses cookies to serve ads. See Google's advertising policy for details. Until you accept the consent banner, AdSense is instructed to serve only non-personalized ads.
• Consent choice: Your cookie consent choice is stored in your browser's localStorage under the key fixheic_consent_v1. This data never leaves your browser.

What we do not collect

• Account information — there are no accounts on this site.
• Email addresses.
• Your photos or any data extracted from your photos (including EXIF, GPS, faces, etc.).
• Any data that could identify you individually beyond standard server logs (IP address, user agent), which are kept by Cloudflare and not by us.

Cookies

• Google AdSense cookies — for ad serving, frequency capping, and ad fraud prevention. Set by Google.
• localStorage entry fixheic_consent_v1 — remembers your consent choice so we don't show the banner again.

Third parties

• Cloudflare — serves the page and provides DDoS protection. Their privacy policy.
• Google AdSense — serves display ads.
• jsDelivr — we load the libheif WebAssembly decoder from this open-source CDN. They see your IP address as the standard side-effect of any CDN-served file.

Your rights

If you're in the EU, UK, or California, you have rights regarding your personal data. Since we don't collect personal data about you directly, most of these rights are exercised against the third parties listed above (Google, Cloudflare). To opt out of personalized ads from Google specifically, see Google Ad Settings.

Contact

Questions? Use the contact page.